Welcome to Addoptify: we are reinventing your CRM

 

SAY HELLO TO THE NEW CUSTOMER JOURNEY PLUGIN FOR SUGAR

THE HIGHLY RATED ADVANCED PLUGIN SOLUTION

The Customer Journey Plugin not only integrates the customer’s decision journey with SugarCRM, it provided you with the ability to visually define and streamline any customer oriented process allowing for enhanced sales performance and stronger customer engagements across all departments.

Here what folks have to say about Momentum:

ANNOUNCING MOMENTUM FUNCTIONALITY IN THE CUSTOMER JOURNEY PLUGIN FOR SUGAR 

THE HIGHLY RATED ADVANCED PLUGIN SOLUTION

The Customer Journey Plug-in defines processes, whether simple or complex. For all processes, there will be an optimal amount of time between steps and activities to maximize return or minimize risk.  This is known as process momentum. Depending on the type of journey, this is sometimes called velocity, efficiency or forward motion,

Momentum functionality in the Customer Journey Plug-in allows the definition and monitoring of these optimal times so that not only WHERE in the journey one is but HOW EFFICIENTLY one is compared to the defined optimums.

AN OPTIMIZED CUSTOMER JOURNEY ACROSS ALL TOUCH POINTS

Managing customer expectations has never been more important to your business success. Effective management of those expectations requires you to define and conduct client-first engagements in an ever-changing environment. These engagements take the form of customer journeys ranging from micro-journeys such as onboarding and accounting planning to the entirety of the customer lifecycle.

The Customer Journey Plugin™ for SugarCRM will capture and automate any journey with rules driven behavior regardless of size or complexity. Managing these journeys will enable you to follow your sales playbook, drive growth, and increase retention.

LATEST NEWS FROM OUR BLOG

Addoptify has partners around the world who are specialised in helping you reorient your business and optimise your CRM

ADDOPTIFY DELIVERS BEST-PRACTICE PLUG-IN SOLUTIONS THAT HELP YOU ADD, ADOPT AND OPTIMISE YOUR CRM!

Our vision: to bridge internal efficiency with customer centricity and help you reinvent your CRM perspective from silo-based activities to a 360-degree strategy.

The winning formula? Best practice plugin solutions that help you operationalise and enhance internal processes, eliminate silos across teams and to prioritise activities and tasks throughout the entire sales cycle.

Proof of delivery? Enhanced CRM practices, eliminated silos and unique customer experiences.