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Bridging the Marketing and Sales gap with the Customer Journey Plugin™

Issues of Marketing and Sales Alignment is a common challenge in today’s business. As with many organisations there is a raging river of silos and more flowing between these two areas. Internal fights about lead hand-­over procedures, lead quality, sales follow up and support are all widening the gap between the two. The result?

2020-06-29T10:29:11+00:00February 6th, 2020|

Geno – Simplifying complexity

Simplifying complexity: Geno, the Norwegian breeding organisation, streamlines and fast-tracks multiple customer processes and ensures an easy knowledge transition across staff. Next step: implementing the Customer Journey Plugin™ globally. “We are very impressed with the Customer Journey Plugin™ and how it helps us streamline our marketing and sales processes

2020-02-09T22:34:29+00:00January 11th, 2020|

Off-boarding? Every Sales Manager’s nightmare!

What happens when one of your Sales Executives leaves the team?  Worrying about losing institutional knowledge, missing expertise or  ruing important customer relations? Can you afford to have an  employee with a monopoly on customer-specific knowledge?  Losing an employee can cripple your business and puncture existing  sales opportunities. Without a smooth handover process you

2020-02-08T13:27:11+00:00February 4th, 2019|