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Bridging the Marketing and Sales gap with the Customer Journey Plugin™

Issues of Marketing and Sales Alignment is a common challenge in today’s business. As with many organisations there is a raging river of silos and more flowing between these two areas. Internal fights about lead hand-­over procedures, lead quality, sales follow up and support are all widening the gap between the two. The result?

2020-06-29T10:29:11+00:00February 6th, 2020|

Diligent Opportunity Management with the Customer Journey Plugin™

How diligent is your Opportunity Management? Is it based on the mood of the individual Sales rep or simply guessing? Sales opportunities are often created hastily based on gut feelings, causing sales people to spread themselves too thin and spend too much time on low priority opportunities. They may even be spending time with

2020-02-08T13:26:46+00:00February 5th, 2020|

Roxtec finds “the missing piece of the puzzle” with Customer Journey Plugin™

The success factors: streamlined processes, a unified sales methodology and stronger onboarding efficiency. The key ingredient: Customer Journey Integration with Sugar! With a presence in more than 80 markets, Roxtec has become a global brand and a world-leading supplier of flexible cable and pipe sealing solutions to various industries.

2020-02-09T22:31:18+00:00January 26th, 2020|

Off-boarding? Every Sales Manager’s nightmare!

What happens when one of your Sales Executives leaves the team?  Worrying about losing institutional knowledge, missing expertise or  ruing important customer relations? Can you afford to have an  employee with a monopoly on customer-specific knowledge?  Losing an employee can cripple your business and puncture existing  sales opportunities. Without a smooth handover process you

2020-02-08T13:27:11+00:00February 4th, 2019|

Customer Journey Plug-In

The ability to visualize a process or series of tasks is available for all aspects of the business including lead management, opportunity tracking, account planning and customer care. There are a number of prebuilt templates available that can all be copied, modified and extended to meet the needs of your organization. This ability to

2020-02-09T22:37:41+00:00October 11th, 2015|